Legal

Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

Name, email, phone number, country, and booking details you provide directly. We also collect usage data (pages visited, device type, referral source) to improve our service.

2. How We Use Your Information

To process bookings, send confirmations, provide customer support, send tour updates and promotional offers (with consent), improve our website and comply with legal obligations.

3. Push Notifications

If you enable push notifications, we store your browser subscription endpoint to send relevant updates. Disable at any time in your browser settings or in the Profile > Notifications section of this app.

4. Data Sharing

We do not sell your personal data. We share data only with: tour operators necessary to fulfil your booking, payment processors, and analytics providers under strict confidentiality agreements.

5. Cookies

We use essential cookies for site functionality and anonymised analytics cookies to understand usage patterns. You can disable non-essential cookies in your browser settings at any time.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations, typically 5 years for booking records.

7. Your Rights (GDPR)

You have the right to access, correct, or delete your personal data. You may also object to processing or request data portability. Contact us at privacy@marrakesh-activities.com.

8. Security

We implement industry-standard security measures including HTTPS encryption, secure data storage, and strictly limited staff access to personal data.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children under 13.

10. Contact

Privacy inquiries: privacy@marrakesh-activities.com — Marrakesh Activities, Gueliz, Marrakech 40000, Morocco